I thought the $4,621 + $28.80 were my final bills from Kaiser Permanente hospital. Hindi pala.

I went back last Monday morning to pay for my account and also to  request for a medical certification I need to submit to Philippine Airlines. Aside from the no show and re-booking fees for my SFO-Manila ticket dated September 28, I still have a round trip ticket issued for October 18 and a November 16 return that I would not be able to use.

I am hoping that they would agree to extend the expiry of the tickets till middle of next year so I could use them.  Sayang naman, ang mahal pa mandin.

PAL has so many restrictions. I am hoping that my medical records would prove to them that I had an emergency, hence, the change of flight schedules.

Kaiser Permanente Hospital, San Leandro

Kaiser's member services

The medical secretary who attended to my request is a Filipina named Liza.   She’s married to an African-American who speak better Tagalog than she does.  He also cooks Pilipino dishes.  The guy served in the military and for a little over a year,  he was stationed in the Philippines.

Liza said the letter would be ready for pick-up in a week or two.

request for medical certification

This guy doesn’t speak a word in English.   He also owes the hospital some money.

Member services office

Kaiser is very organized and systematic. I went to the Member Services, in two minutes, she led me to the Medical Secretaries’ room.
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Financial services fliers in Tagalog
Tagalog fliers, kaiser's financial services

While waiting for me, Bong ahd a free flue shot at the lobby.
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While waiting at the cashier’s office, oh there’s that Mexican guy again. They found an interpreter and she asked him “do you have brothers, sisters, or friend who could pay…?
I understood him a little bit. He said “no trabajar, no capacidad”.
There’s another Mexican guy, but a lot younger, maybe in his early twenties with a $100 bill. He told the cashier he will come back. He will try to figure it out.
Pag ako tumama sa lotto in million dollars, I will stand at their door and help penniless individuals.
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While I am not yet winning in the lotto, I have my own obligation to deal with.

I thought I owed them $28.80 for the other ultrasound. When I was paying it, the cashier couldn’t find that amount. Yun pala, there’s another bill in the amount of $4,300+ for other medical services which were not yet included in the previous bills. The good thing is, they gave me another discount. They slashed the $4,300 and gave me a discount. Instead of $28.80, I still owned them another $800+.
The bill hasn’t been sent to me yet but the cashier suggested that I pay it na rin. I used my Mastercard.
I used my Mastercard to pay kaiserThe cashier probably found the $4,621 bill  staggering. She told me they could give me 15 months to pay at zero interest. Really? I was happy with the discounts they’ve given me , and now, they’ve even offered to give me fifteen gives?
She said they’ll send me a monthly bill of $309.00. She just emphasized that I should mail the payment in advance, at least 10 days before the due date, and not to miss any payment or else the whole amount would be due and payable.

I am grateful, at the same time, the mere thought that I would be paying $309 a month for the next 15 months makes me inip already.
Nadagdagan ang utang ko.

Today, I received two envelopes from Kaiser. I was afraid to open them, they could be additional bills . Ayoko ng madagdagan ang utang ko, hanggang bewang na.

099

Hwooo. Survey lang pala
Kaiser survey

and the payment plan confirmation.

kaiser payment plan

#bigrelief

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2 thoughts on “15 months to pay

  1. Annie, when I see Edmund on the 26th, tell him to remind me about this. We may have some “discount” thru his connections

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